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Refund Policy

GHP – Goodwill Herbal Pharmacy

At GHP-Goodwill Herbal Pharmacy, we value our customers and are committed to providing high-quality Ayurvedic medicines and wellness products. Please read our refund and return policy carefully:

  1. No Returns After Delivery

    • Once a product has been purchased and delivered, we do not accept any returns under any circumstances.

  2. Refund Policy

    • Refunds will only be provided in the following rare cases:

      • If the product is damaged during transit and proof (photo/video) is shared within 24 hours of delivery.

      • If there is a wrong product delivered (not matching your order).

    • In such cases, customers must contact us immediately at our official helpline/WhatsApp/email with order details.

  3. No Refund for Opened/Used Products

    • For safety, hygiene, and regulatory reasons, we cannot accept returns or provide refunds for any opened, unsealed, or used products.

  4. Cancellations

    • Orders can only be cancelled before dispatch. Once shipped, cancellation is not possible.

  5. Our Commitment

    • We ensure strict quality checks before dispatch.

    • Every product is packed safely to maintain purity and effectiveness.

📌 By purchasing from GHP-Goodwill Herbal Pharmacy, you agree to this Refund & Return Policy.

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